Privacy Policy
Effective Date
January 2024
Introduction
Steam Clean Auto Detailing (“we”, “our”, or “us”) is committed to protecting the privacy,
confidentiality, and security of your personal information. This privacy policy outlines how
we collect, use, and disclose your personal information in accordance with Alberta’s
Personal Information Protection Act (PIPA).
1. Scope of This Privacy Policy
This policy applies to information we collect:
-Through our third-party booking software (Fieldd), which enables appointment
scheduling, reminders, and customer communication.
– On our websites; – Through email, text, or other electronic communications between you and Steam Clean
Auto Detailing;
– Through mobile or desktop applications related to our services;
– When you engage with our advertisements or applications on third-party websites that
reference this privacy policy.
This policy does not apply to: – Information collected offline, or through other channels not linked to our website;
– Information collected by third-party websites, applications, or services that may link to or
be accessible from our website.
2. Information We Collect
We collect the following types of information:
a) Personal Information
This includes details such as:
– First and last name – Company name (if applicable)
– Province, country – Email address – Phone number
b) Technical/Usage Information
This includes: –
Your IP address
– Browser type and version
– Device and operating system
– Pages visited, access times, and referring website addresses
– Cookies and similar tracking technologies
3. How We Collect Information
We collect information:
– Directly from you (e.g., through contact forms, surveys, and transactions);
– Automatically via cookies and analytics tools as you navigate our website.
4. Use of Cookies
We use cookies to:
– Improve website functionality – Customize user experiences
– Analyze website performance
Most browsers accept cookies by default, but you may adjust your browser settings to
decline them.
Please note that some features may not function correctly without cookies.
5. How We Use Your Information
We use your information to:
– Present and improve our website and services
– Respond to your inquiries and provide customer service
– Process transactions
– Customize content based on your preferences
– Provide updates, promotions, or other relevant communications
– Meet legal obligations
We only use your personal information for purposes that are reasonable, appropriate, and
necessary.
6. Disclosure of Personal Information
We may disclose your personal information:
– To fulfill the purpose for which it was collected – With your explicit consent
– To service providers (e.g., payment processors) who support our operations
– To comply with legal obligations, court orders, or lawful government requests
– To protect the rights, property, or safety of Steam Clean Auto Detailing, our users, or the
public
We will not sell or rent your personal information.
7. Google Advertising and Analytics
We may use services such as Google AdSense or Google Analytics, which involve:
– Use of cookies to serve personalized ads
– Tracking user interactions for analytical purposes
– Demographic and interest reporting
8. Data Security:
We use reasonable physical, technical, and administrative safeguards to protect your
information from unauthorized access, loss, misuse, or alteration. However, no method of
transmission over the internet is completely secure.
9. Accessing and Correcting Your Information;
You may request access to or correction of your personal information by contacting us at
the email or mailing address provided below. We may deny your request if required by law
or if the change would result in inaccurate records.
10. Third-Party Links and Social Media:
Our website and social media presence may contain links to third-party websites. These
sites are not governed by this policy, and we encourage you to review their privacy
statements.
We do not accept responsibility for content or practices on external platforms.
11. Contact Us:
If you have any questions about this Privacy Policy or wish to make a request regarding
your personal information, please contact us at:
Steam Clean Auto Detailing
Attn: Privacy Officer
428 Livingston View NE, Calgary, AB T3P 0Z8 [[email protected]]
(587) 284-9087
12. Booking Software (Fieldd):
Steam Clean Auto Detailing uses Fieldd to facilitate online bookings. By scheduling an
appointment through Fieldd, you agree to the collection and use of your information for
appointment management purposes.
Information collected through Fieldd may include:
– Name
– Email address
– Phone number
– Vehicle information
– Service preferences
– Appointment history
Fieldd stores this data securely and only processes it in accordance with our service
agreement. We do not permit Fieldd to use your information for any other purpose. For
more on Fieldd’s data practices, you can view their privacy policy at:
